Search & Discovery Solutions

SOLEO’s suite of Search & Discovery Solutions provides telecommunications and information service providers the ability to deliver automated and operator-based directory services – for both wireline and wireless– as well as enhanced information services.

SOLEO’s solutions are implemented with the latest in VoIP technology or can be integrated into legacy call center environments, such as TOPS DMS. Search & Discovery solutions can be combined in a variety of configurations to deliver a directory service tailored to your business model and the user expectations of your market.

The suite of Search & Discovery Solutions includes:

• Robust set of directory search options – web, mobile, automated, and operator
• Support for a wide range of languages, character sets, and standards
• Customized search & discovery experience for each individual session
• Specialized search engine for listing management and retrieval
• Telephony switch integration for handling of voice calls
• Audio announcements for front-end greetings & back-end number announcement
• Operator search of directory listings on the next-generation FlexiStation™
• Statistics management & service reporting that includes robust billing capabilities
• Full speech automation and ad-interexchange for merchant-paid directory assistance offerings
• International gateways for searching databases of foreign countries
• Call completion to automatically connect consumers to the found number

SOLEO’s entire suite of Search & Discovery Solutions can be implemented as a managed service through SOLEO’s hosting facilities.

Revenue Growth with Directory Services

SOLEO has changed the game regarding search & discovery of directory listing services. More options for users, advanced technology for search, cost-effective deployment choices, and new merchant-paid business models will improve both revenue and margin growth.